I'm a people-loving problem-solver
I started my career initially in the social services field as a case manager that serviced residents living in Chicago Housing Authority (CHA) housing developments on the south side of Chicago. Through many iterations, trials, and errors early in my career, that passion for people and focus on solutions never wavered.
I was fortunate enough to work with the most extraordinary collections of colleagues, mentors, and supervisors who helped me develop as a SaaS professional and developer but still helped me find ways to nurture my inner social worker.
Welcome to my portfolio.
As always, glad to be of service.
See you in the trenches!
Areas of Specializations & Focus
SaaS B2B Implementation & Onboarding
Development and execution of complex onboarding and adoption plans for technical software implementation projects
Backend Engineering & Development
Creation of server-side logic and APIs for web applications using various programming languages and dialects.
Leveraging the principles of continuous quality improvement, develop scripts or automatated solutions to drive efficiency and outcomes deployment, testing and other key areas.
Dec 2021 - April 2022
Pennsylvania State University - World Campus
June 2017 - May 2019
Illinois State University
Jan 2007 - Aug 2011